OpenSearch Migration
LoanPro is upgrading to OpenSearch. Here's what to know.
Introduction
In mid-February, LoanPro upgraded our search technology from Elasticsearch to OpenSearch to improve our system wide performance.
To ease the transition form Elasticsearch to OpenSearch, we've added a translations layer to temporarily retain backwards compatibility. Unfortunately, the translation layer degrades some search performance, so it's not a viable long term solution. In order to provide the best search experience, we will remove this translation layer in phases.
During the transition, we can provide each client with real-time IT and technical support, should you encounter any unexpected effects.
Key Benefits
Our move to OpenSearch will grant you several key benefits:
Scalability and resiliency – Improvements will enhance scalability, allowing clusters to handle larger workloads and datasets more efficiently.
Performance optimizations – Improvements in indexing and search speeds will lead to better overall system performance and responsiveness.
Security enhancements – Upgrading to the latest version ensures that your system benefits from the latest security patches and best practices.
Sustainability – OpenSearch offers long-term support for sustainability and compatibility with a broader ecosystem of tools and services.
Differences and Transition
Where Elasticsearch returns a string value, OpenSearch will return an integer. If you are expecting a string which now comes as an integer, you will need to confirm that you can ingest the response.
Where Elasticsearch returns empty arrays as [], OpenSearch will return them as null. If you are expecting an empty array, confirm you can ingest a null response.
This has implications for your developers and custom programming. It's worth noting, however, that the request and response structure will stay the same, so you won't need drastic changes.
You should test your custom programming. Search for any API requests to an endpoint containing the characters Autopal.Search. The endpoints themselves will remain the same as we transition to OpenSearch.
Testing Your Integrations
As mentioned above, our move to OpenSearch will be completed in phases, allowing users to test their integrations with LoanPro's search functionality. Here are the steps to take to ensure your integrations continue to work as intended:
1. Search for any API requests to endpoints containing Autopal.Search
Autopal.SearchMost commonly used requests include searching for customers and searching for loans:
https://loanpro.simnang.com/api/public/api/1/Loans/Autopal.Search()
https://loanpro.simnang.com/api/public/api/1/Customers/Autopal.Search()
2. Use the interim endpoint to view OpenSearch responses
A translations layer has been temporarily implemented to retain backwards compatibility by taking OpenSearch responses and translating them into Elasticsearch responses; however, we have created a temporary endpoint to allow you to view OpenSearch responses from your current searches. To receive OpenSearch responses, use the following endpoint and select the applicable resource:
https://loanpro.simnang.com/api/public/api/1/tmp/{resource}/search
Available resources:
CustomersLoansLineOfCreditsAutopaysSourceCompaniesUsers
Here's a side-by-side comparison of the existing and temporary endpoints used to search for customer profiles:
https://loanpro.simnang.com/api/public/api/1/Customers/Autopal.Search()
https://loanpro.simnang.com/api/public/api/1/tmp/Customers/search
Request payloads between the two endpoints remain unchanged.
3. Compare the differences between Elasticsearch and OpenSearch responses
While response structure remains unchanged, there are differences in how Elasticsearch and OpenSearch returns certain data:
- Where Elasticsearch returned a string value, OpenSearch will return an integer.
- Where Elasticsearch returns empty arrays as
[], OpenSearch will return them asnull
Here's an example of an Elasticsearch response and an OpenSearch response from the same search:
{
"d": {
"results": [
{
"insurance": {
"insured": "Jane Doe",
"companyName": "Insurance Co",
"policyNumber": "",
"agentName": ""
},
"agent": "0",
"contractDate": "2021-09-23",
"loanSetupModification": "0",
"dynamicProperties": {
"cf_prop_API_Number": {
"label": "API Number",
"type": "customfield.type.number",
"value": "11929"
},
"cf_prop_Student_Status": {
"label": "Student Status",
"type": "customfield.type.select",
"value": "N/A"
},
"cf_prop_API_Checkbox": {
"label": "API Checkbox",
"type": "customfield.type.checkbox",
"value": "0"
},
"cf_prop_Sample_Settings_Field": {
"label": "Sample Settings Field",
"type": "customfield.type.datetime",
"value": ""
},
"cf_prop_SBA_GP_Number": {
"label": "SBA GP Number",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_SCRA_Active_Date": {
"label": "SCRA Active Date",
"type": "customfield.type.date",
"value": ""
},
"cf_prop_Checkbox": {
"label": "Checkbox",
"type": "customfield.type.checkbox",
"value": "0"
},
"cf_prop_Currency": {
"label": "Currency",
"type": "customfield.type.currency",
"value": null
},
"cf_prop_API_Percentage": {
"label": "API Percentage",
"type": "customfield.type.percentage",
"value": "14.99"
},
"cf_prop_Custom_Text_Field": {
"label": "Custom Text Field",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_Updated_via_the_API": {
"label": "Updated via the API",
"type": "customfield.type.select",
"value": ""
},
"cf_prop_API_Currency": {
"label": "API Currency",
"type": "customfield.type.currency",
"value": null
},
"cf_prop_Text_Field": {
"label": "Text Field",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_Date_API": {
"label": "Date API",
"type": "customfield.type.date",
"value": null
},
"cf_prop_Serial_Number": {
"label": "Serial Number",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_API_Select_test": {
"label": "API Select test",
"type": "customfield.type.select",
"value": "N/A"
},
"cf_prop_API_Date": {
"label": "API Date",
"type": "customfield.type.date",
"value": "2022-12-13"
},
"cf_prop_API_Phone_Number": {
"label": "API Phone Number",
"type": "customfield.type.phone",
"value": "5551112233"
}
},
"daysPastDue": "0",
"primaryPhoneDnd": "0",
"pendingAutopays": 0,
"liquidationDate": null,
"bankruptcyClaimFiledStatus": null,
"stoplight": "stoplight.display.yellow",
"flooringCustomers": null,
"principalBalance": "3976.94",
"calcType": "loan.calcType.simpleIntLocked",
"dailyFlagsString": null,
"id": "9114",
"promises": {
"fulfillmentDate": null,
"subject": "API Demo Promise",
"dueDate": "2023-07-28",
"fulfilled": 0,
"type": "loanpromise.type.payment"
},
"nextPaymentDate": null,
"bankruptcyPetitionStatus": null,
"loanSubStatusText": "Borrower Paid in Full",
"subPortfolios": [],
"created": "2021-09-23 17:25:02",
"netChargeOff": "0.00",
"delinquentBucket": "0",
"sourceCompany": 11,
"active": 1,
"loanSetupFrequency": "loan.frequency.monthly",
"loanSetupTerm": "48.00",
"followUpDate": "2021-10-02",
"flagsString": "",
"hasDueDateChanges": true,
"primaryPhone": "8019966332",
"secondaryCustomerSmsVerified": 0,
"repoDate": null,
"secondaryCustomerLastName": "",
"loanSetupRate": "2.49",
"primaryCustomerName": "Jonathan Doe",
"displayId": "9114",
"loanClass": "loan.class.carLoan",
"secondaryPhone": null,
"primaryCustomerLastName": "Doe",
"loanStatusText": "Paid Off",
"amountPastDue30": "0.00",
"loanType": "loan.type.installment",
"bankruptcyChapter": null,
"primaryCustomerAddress": {
"zipcode": "94114",
"city": "San Francisco",
"state": "geo.state.CA"
},
"customFields": [
"5551112233"
],
"bankruptcyProcessStatus": null,
"flags": {
"flag__2": 0,
"flag__1": 0
},
"title": "9114",
"dailyFlags": [],
"modTotal": "0",
"secondaryCustomerAddress": null,
"archived": "0",
"duePni": "0.23",
"eBilling": "0",
"collateralInfo": "1981 Delorean DMC-12 Flux Capacitor",
"loanSetupRateType": "loan.rateType.semiannually",
"bankruptcyFilingDate": null,
"lastPaymentDate": "2025-05-12",
"lastPaymentAmount": "9109.19",
"customers": [
{
"firstName": "Jonathan",
"lastName": "Doe",
"customerType": "customer.type.individual",
"companyName": "",
"customerId": null,
"accessUserName": "JohnDoe212",
"middleName": "",
"id": 1183,
"customId": null,
"email": "[email protected]",
"ssn": "111001010"
}
],
"loanSetupDiscount": "0.00",
"loanSetupUnderwriting": "0.00",
"humanActivityDate": "2024-04-05",
"loanRecency": "0",
"secondaryCustomerEmail": null,
"portfolios": [
"16"
],
"secondaryCustomerName": "",
"payoff": "-29236.41",
"primaryCustomerSmsVerified": 0,
"loanAmount": "11999.00",
"loanSubStatusId": 30,
"amountDue": "1.22",
"primaryCustomerEmail": "[email protected]",
"humanActivity": 4,
"bankruptcyCaseNumber": null,
"loanSetupInterestRate": 4.9800000000000004,
"loanAlert": "",
"closedDate": null,
"hasCharges": true,
"bankruptcyMeetingOfCreditorsDate": null,
"loanStatusId": 6,
"checklistItemValues": {
"checklistItem__12": 0,
"checklistItem__13": 1,
"checklistItem__10": 0,
"checklistItem__11": 0,
"checklistItem__16": 0,
"checklistItem__17": 0,
"checklistItem__14": 0,
"checklistItem__15": 0,
"checklistItem__5": 1,
"checklistItem__6": 0,
"checklistItem__7": 0,
"checklistItem__1": 0,
"checklistItem__2": 0,
"checklistItem__3": 0,
"checklistItem__4": 0,
"checklistItem__9": 0,
"checklistItem__18": 0
},
"loanSetupFirstDueDate": "2021-12-22",
"bankruptcyProofOfClaimDeadline": null,
"isSetupValid": true,
"loanAge": 929,
"collateral": {
"a": "1981",
"b": "Delorean",
"gpsCode": "121GW",
"c": "DMC-12",
"licensePlate": "OUTATIME",
"color": "grey",
"vin": "1GHES1236547894"
},
"loanSetupWeightedInterestRate": 59755.019999999997,
"nextPaymentAmount": "0.00"
}
],
"summary": {
"totalHits": 1,
"totalTime": 505,
"aggregations": {
"avg_payoff": {
"value": -29236.41
},
"avg_principalbalance": {
"value": 3976.9400000000001
},
"groupByDelinquencyBucket": {
"doc_count_error_upper_bound": 0,
"sum_other_doc_count": 0,
"buckets": [
{
"key": 0,
"doc_count": 1,
"sum_amountdue": {
"value": 1.22
},
"avg_payoff": {
"value": -29236.41
},
"avg_principalbalance": {
"value": 3976.9400000000001
},
"avg_amountdue": {
"value": 1.22
},
"sum_principalbalance": {
"value": 3976.9400000000001
},
"avg_dayspastdue": {
"value": 0
},
"sum_payoff": {
"value": -29236.41
}
}
]
},
"avg_dayspastdue": {
"value": 0
},
"groupByState": {
"doc_count_error_upper_bound": 0,
"sum_other_doc_count": 0,
"buckets": [
{
"key": "geo.state.ca",
"doc_count": 1
}
]
},
"groupByPayOff": {
"buckets": [
{
"key": "0.1-2500.05",
"from": 0.10000000000000001,
"to": 2500.0500000000002,
"doc_count": 0
},
{
"key": "2500.01-5000.05",
"from": 2500.0100000000002,
"to": 5000.0500000000002,
"doc_count": 0
},
{
"key": "5000.01-10000.05",
"from": 5000.0100000000002,
"to": 10000.049999999999,
"doc_count": 0
},
{
"key": "10000.01-10010.05",
"from": 10000.01,
"to": 10010.049999999999,
"doc_count": 0
},
{
"key": "100011.0-*",
"from": 100011,
"doc_count": 0
}
]
},
"groupByDaysPastDue": {
"buckets": [
{
"key": "1.0-15.05",
"from": 1,
"to": 15.050000000000001,
"doc_count": 0
},
{
"key": "16.0-30.05",
"from": 16,
"to": 30.050000000000001,
"doc_count": 0
},
{
"key": "31.0-60.05",
"from": 31,
"to": 60.049999999999997,
"doc_count": 0
},
{
"key": "61.0-90.05",
"from": 61,
"to": 90.049999999999997,
"doc_count": 0
},
{
"key": "91.0-*",
"from": 91,
"doc_count": 0
}
]
},
"groupBySourceCompanies": {
"doc_count_error_upper_bound": 0,
"sum_other_doc_count": 0,
"buckets": [
{
"key": 11,
"doc_count": 1,
"sum_amountdue": {
"value": 1.22
},
"avg_payoff": {
"value": -29236.41
},
"avg_principalbalance": {
"value": 3976.9400000000001
},
"avg_amountdue": {
"value": 1.22
},
"sum_principalbalance": {
"value": 3976.9400000000001
},
"avg_dayspastdue": {
"value": 0
},
"sum_payoff": {
"value": -29236.41
},
"sum_loanamount": {
"value": 11999
}
}
]
},
"sum_amountdue": {
"value": 1.22
},
"currentLoansCount": {
"doc_count": 1
},
"unassociatedSourceCompanies": {
"doc_count": 0,
"sum_amountdue": {
"value": 0
},
"avg_payoff": {
"value": null
},
"avg_principalbalance": {
"value": null
},
"avg_amountdue": {
"value": null
},
"sum_principalbalance": {
"value": 0
},
"avg_dayspastdue": {
"value": null
},
"sum_payoff": {
"value": 0
},
"sum_loanamount": {
"value": 0
}
},
"avg_amountdue": {
"value": 1.22
},
"groupByNoCustomer": {
"doc_count": 0
},
"sum_principalbalance": {
"value": 3976.9400000000001
},
"sum_payoff": {
"value": -29236.41
},
"groupBySubStatus": {
"doc_count_error_upper_bound": 0,
"sum_other_doc_count": 0,
"buckets": [
{
"key": 30,
"doc_count": 1,
"sum_amountdue": {
"value": 1.22
},
"avg_payoff": {
"value": -29236.41
},
"avg_principalbalance": {
"value": 3976.9400000000001
},
"avg_amountdue": {
"value": 1.22
},
"sum_principalbalance": {
"value": 3976.9400000000001
},
"avg_dayspastdue": {
"value": 0
},
"sum_payoff": {
"value": -29236.41
},
"sum_loanamount": {
"value": 11999
}
}
]
},
"groupByPortfolios": {
"doc_count_error_upper_bound": 0,
"sum_other_doc_count": 0,
"buckets": [
{
"key": "16",
"doc_count": 1,
"sum_amountdue": {
"value": 1.22
},
"avg_payoff": {
"value": -29236.41
},
"avg_principalbalance": {
"value": 3976.9400000000001
},
"avg_amountdue": {
"value": 1.22
},
"sum_principalbalance": {
"value": 3976.9400000000001
},
"avg_dayspastdue": {
"value": 0
},
"sum_payoff": {
"value": -29236.41
},
"sum_loanamount": {
"value": 11999
}
}
]
},
"groupByNextDueDate": {
"buckets": [
{
"key": "04/09/2024-04/10/2024",
"from": 1712620800000,
"from_as_string": "04/09/2024",
"to": 1712707200000,
"to_as_string": "04/10/2024",
"doc_count": 0
},
{
"key": "04/10/2024-04/11/2024",
"from": 1712707200000,
"from_as_string": "04/10/2024",
"to": 1712793600000,
"to_as_string": "04/11/2024",
"doc_count": 0
},
{
"key": "04/11/2024-04/12/2024",
"from": 1712793600000,
"from_as_string": "04/11/2024",
"to": 1712880000000,
"to_as_string": "04/12/2024",
"doc_count": 0
},
{
"key": "04/12/2024-04/13/2024",
"from": 1712880000000,
"from_as_string": "04/12/2024",
"to": 1712966400000,
"to_as_string": "04/13/2024",
"doc_count": 0
},
{
"key": "04/13/2024-04/14/2024",
"from": 1712966400000,
"from_as_string": "04/13/2024",
"to": 1713052800000,
"to_as_string": "04/14/2024",
"doc_count": 0
},
{
"key": "04/14/2024-04/15/2024",
"from": 1713052800000,
"from_as_string": "04/14/2024",
"to": 1713139200000,
"to_as_string": "04/15/2024",
"doc_count": 0
},
{
"key": "04/15/2024-04/16/2024",
"from": 1713139200000,
"from_as_string": "04/15/2024",
"to": 1713225600000,
"to_as_string": "04/16/2024",
"doc_count": 0
}
]
},
"unassociatedPortfolios": {
"doc_count": 0,
"sum_amountdue": {
"value": 0
},
"avg_payoff": {
"value": null
},
"avg_principalbalance": {
"value": null
},
"avg_amountdue": {
"value": null
},
"sum_principalbalance": {
"value": 0
},
"avg_dayspastdue": {
"value": null
},
"sum_payoff": {
"value": 0
},
"sum_loanamount": {
"value": 0
}
}
}
}
}
}
{
"d": {
"results": [
{
"insurance": {
"insured": "Jane Doe",
"companyName": "Insurance Co",
"policyNumber": "",
"agentName": ""
},
"agent": 0,
"contractDate": "2021-09-23",
"loanSetupModification": 0,
"dynamicProperties": {
"cf_prop_API_Number": {
"label": "API Number",
"type": "customfield.type.number",
"value": "11929"
},
"cf_prop_Student_Status": {
"label": "Student Status",
"type": "customfield.type.select",
"value": "N/A"
},
"cf_prop_API_Checkbox": {
"label": "API Checkbox",
"type": "customfield.type.checkbox",
"value": "0"
},
"cf_prop_Sample_Settings_Field": {
"label": "Sample Settings Field",
"type": "customfield.type.datetime",
"value": ""
},
"cf_prop_SBA_GP_Number": {
"label": "SBA GP Number",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_SCRA_Active_Date": {
"label": "SCRA Active Date",
"type": "customfield.type.date",
"value": ""
},
"cf_prop_Checkbox": {
"label": "Checkbox",
"type": "customfield.type.checkbox",
"value": "0"
},
"cf_prop_Currency": {
"label": "Currency",
"type": "customfield.type.currency",
"value": null
},
"cf_prop_API_Percentage": {
"label": "API Percentage",
"type": "customfield.type.percentage",
"value": "14.99"
},
"cf_prop_Custom_Text_Field": {
"label": "Custom Text Field",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_Updated_via_the_API": {
"label": "Updated via the API",
"type": "customfield.type.select",
"value": ""
},
"cf_prop_API_Currency": {
"label": "API Currency",
"type": "customfield.type.currency",
"value": null
},
"cf_prop_Text_Field": {
"label": "Text Field",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_Date_API": {
"label": "Date API",
"type": "customfield.type.date",
"value": null
},
"cf_prop_Serial_Number": {
"label": "Serial Number",
"type": "customfield.type.text",
"value": ""
},
"cf_prop_API_Select_test": {
"label": "API Select test",
"type": "customfield.type.select",
"value": "N/A"
},
"cf_prop_API_Date": {
"label": "API Date",
"type": "customfield.type.date",
"value": "2022-12-13"
},
"cf_prop_API_Phone_Number": {
"label": "API Phone Number",
"type": "customfield.type.phone",
"value": "5551112233"
}
},
"daysPastDue": 0,
"primaryPhoneDnd": 0,
"pendingAutopays": 0,
"liquidationDate": null,
"bankruptcyClaimFiledStatus": null,
"stoplight": "stoplight.display.yellow",
"flooringCustomers": null,
"principalBalance": 3976.9400000000001,
"calcType": "loan.calcType.simpleIntLocked",
"dailyFlagsString": null,
"id": "9114",
"promises": {
"fulfillmentDate": null,
"subject": "API Demo Promise",
"dueDate": "2023-07-28",
"fulfilled": 0,
"type": "loanpromise.type.payment"
},
"nextPaymentDate": null,
"bankruptcyPetitionStatus": null,
"loanSubStatusText": "Borrower Paid in Full",
"subPortfolios": null,
"created": "2021-09-23 17:25:02",
"netChargeOff": 0,
"delinquentBucket": 0,
"sourceCompany": 11,
"active": 1,
"loanSetupFrequency": "loan.frequency.monthly",
"loanSetupTerm": 48,
"followUpDate": "2021-10-02",
"flagsString": "",
"hasDueDateChanges": true,
"primaryPhone": "8019966332",
"secondaryCustomerSmsVerified": 0,
"repoDate": null,
"secondaryCustomerLastName": "",
"loanSetupRate": 2.4900000000000002,
"primaryCustomerName": "Jonathan Doe",
"displayId": "9114",
"loanClass": "loan.class.carLoan",
"secondaryPhone": null,
"primaryCustomerLastName": "Doe",
"loanStatusText": "Paid Off",
"amountPastDue30": 0,
"loanType": "loan.type.installment",
"bankruptcyChapter": null,
"primaryCustomerAddress": {
"zipcode": "94114",
"city": "San Francisco",
"state": "geo.state.CA"
},
"customFields": [
"5551112233"
],
"bankruptcyProcessStatus": null,
"flags": {
"flag__2": 0,
"flag__1": 0
},
"title": "9114",
"dailyFlags": null,
"modTotal": 0,
"secondaryCustomerAddress": null,
"archived": 0,
"duePni": 0.23000000000000001,
"eBilling": 0,
"collateralInfo": "1981 Delorean DMC-12 Flux Capacitor",
"loanSetupRateType": "loan.rateType.semiannually",
"bankruptcyFilingDate": null,
"lastPaymentDate": "2025-05-12",
"lastPaymentAmount": 9109.1900000000005,
"customers": [
{
"firstName": "Jonathan",
"lastName": "Doe",
"customerType": "customer.type.individual",
"companyName": "",
"customerId": null,
"accessUserName": "JohnDoe212",
"middleName": "",
"id": 1183,
"customId": null,
"email": "[email protected]",
"ssn": "111001010"
}
],
"loanSetupDiscount": 0,
"loanSetupUnderwriting": 0,
"humanActivityDate": "2024-04-05",
"loanRecency": 0,
"secondaryCustomerEmail": null,
"portfolios": [
"16"
],
"secondaryCustomerName": "",
"payoff": -29236.41,
"primaryCustomerSmsVerified": 0,
"loanAmount": 11999,
"loanSubStatusId": 30,
"amountDue": 1.22,
"primaryCustomerEmail": "[email protected]",
"humanActivity": 4,
"bankruptcyCaseNumber": null,
"loanSetupInterestRate": 4.9800000000000004,
"loanAlert": "",
"closedDate": null,
"hasCharges": true,
"bankruptcyMeetingOfCreditorsDate": null,
"loanStatusId": 6,
"checklistItemValues": {
"checklistItem__12": 0,
"checklistItem__13": 1,
"checklistItem__10": 0,
"checklistItem__11": 0,
"checklistItem__16": 0,
"checklistItem__17": 0,
"checklistItem__14": 0,
"checklistItem__15": 0,
"checklistItem__5": 1,
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}
}
4. Ensure you can ingest data from OpenSearch correctly.
After comparing the differences between Elasticsearch and OpenSearch responses, ensure your integrations can ingest data from OpenSearch correctly.
Updated 22 days ago